Private hire and taxi firms across the UK trust Dispatch Desk to answer every call, book every fare, and handle peak-hour surges, all at up to 60% less than running an in-house team.
Friday surges and school-run rushes covered instantly. Extra agents scale up the moment your call volume spikes.
Real human operators answering in your company's name, including nights, weekends and bank holidays.
No desks, screens or servers to run. We power the dispatch room so you bank every penny saved.
The only UK team trained on all 6 major dispatch platforms: Autocab, iCabbi, Cab 9, Cordic, Cab Treasure & TaxiCaller.
We don't just provide a service, we become part of your team. Here's what sets Dispatch Desk apart from every other outsourcing provider in the UK.
Your own team of trained professionals who know your business inside out. They answer in your company's name and follow your exact processes.
Scale up during peak hours and scale down when it's quiet. No fixed headcount, no overtime bills. You only pay for what you need, when you need it.
We learn your routes, your drivers, your brand voice, and your platform before handling a single call. Every detail is covered before we go live.
Round-the-clock coverage including nights, weekends, and bank holidays. Your business never sleeps and neither do we.
Save up to 60% compared to running an in-house team. No desks, no servers, no electricity bills. You keep the margin that was going into overheads.
Our operations run on dedicated power and internet backup systems. Even if your local infrastructure goes down, your dispatch keeps running without interruption.
From 24/7 taxi dispatch to full digital growth, every service is built around reducing your costs, filling your fleet, and freeing your time.
Getting started is fast and friction-free. We plug into your existing platform and brand in days, not months.
We learn your operation: your platform, call volumes, driver count, and peak hours.
We get access to your dispatch software and set up dedicated lines in your company name.
Our operators learn your routes, drivers, and brand voice before handling a single call.
We go live. Every call answered, every fare booked, every driver dispatched, around the clock.
"We were losing late-night fares every weekend. Within two weeks of going live with Dispatch Desk, every call was answered and our drivers stopped sitting idle."
A growing private hire firm handed us their out-of-hours and peak-hour dispatch. We took over completely with no downtime and no missed handover. Their overheads dropped, their bookings climbed.
Let's have an honest conversation about your business. We'll assess your needs and recommend exactly what will drive the most growth, with no pressure and no obligations.
We'll get back to you with a detailed proposal quickly so you can make informed decisions
A genuine conversation about your goals, completely free with zero commitment required
We'll tell you exactly what will make the biggest difference to your operation